Shipping policy

 

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, periods of high demand, or due to circumstances outside our control.

Estimated Delivery

Delivery times vary depending on the product, fulfillment location, destination, carrier, and other factors.

Most orders are expected to arrive approximately 7–15 business days after processing, although some orders may arrive sooner or take longer.

These delivery times are estimates and are not guaranteed.

Tracking

When tracking information becomes available, it will be sent to the email address associated with your order. Tracking information may take several business days to update after shipment.

Multiple Packages

Products in the same order may occasionally be fulfilled separately and arrive in different packages or at different times.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you notice an error. Once an order has been processed or shipped, we may not be able to change the shipping address.

Lost, Delayed, or Damaged Orders

If your order appears lost, is significantly delayed, or arrives damaged, please contact us with your order number so we can investigate the issue.

International Orders

International delivery times may vary due to customs, local carriers, and destination-country requirements. Customers may be responsible for applicable customs duties, taxes, or import fees unless otherwise stated at checkout.

Questions

Contact support@elarisliving.com for shipping questions.